Full Time â€" Healthcare Technician â€" Kansas City â€" 8450 151st St. Overland Park KS 66212
Location: Overland Park Kansas
Description: Take Care Health is looking of Full Time â€" Healthcare Technician â€" Kansas City â€" 8450 151st St. Overland Park KS 66212 right now, this job will be placed in Kansas. For detail informations about this job opportunity please read the description below. Job Description:
Summary
This role is responsible fo! r creating an amazing experience through patient-centric activities including patient acknowledgement and assistance in Take Care Clinics. The Healthcare Tech is visible at the front desk 85+% of the time and is responsible or both the overall patient flow through the clinic and marketing activities for the clinic.
Job Responsibilities
Operations: Ensures the smooth operations of the clinic with the goal of a positive patient experience with every encounter.
- Greets patients with a smile and assists them through the registration process, and keeps them informed of wait times and manages visit expectations.
- Extends a warm and caring approach to all our patients with a respect for the diversity of all patients.
- Assist with self-scheduling(kiosk/online).
- Assist patients with completing vaccination administration forms, handing out VAR forms and Physical exam forms.
- Assist with process for bio waste pick up.
- Assist with coordination for clinic repairs/IR or IT tickets filing and opening ticket.
- Opens daily mail and processes accordingly.
- Facilitates clinic and patient flow for the provider by preparing the patient in the exam room, including:
o Informs patients of any applicable co-pay and forms of acceptable payment. Performs eligibility checks by using on-line or telephonic methods as needed.
- Assists in maintaining clinic cleanliness by cleaning exam rooms before and after patient use and at the end of the day and other duties as needed.
- Ensures clinics uphold Take Care Clinic brand standards by posting only branded materials, and maintaining a clean and welcoming appearance.
- Stocks clinics with needed supplies for patient care.
- Faci! litates timely closings of clinics and follows closing procedures.
- Monitors patient waiting area for cleanliness and safety issues.
- Performs other duties as determined by the Clinic Coordinator, Clinic Manager or Market Manager.
- Performs vital signs and point-of-care testing as requested by the provider.
- Assists Providers in processing documentation related to patient care. Elevates patient concerns/immediate patient care needs immediately to the Provider on duty in the clinic.
- Provides service as chaperone for exams as requested by provider and/or patient.
- Demonstrates the knowledge and skills necessary to collect blood samples from patients (where permitted by state or required by clinic)
- Advocates service! s (range of sick services, flu-shots, vaccines, sports/camp physicals).! Ensures all patients are asked to complete customer engagement survey.
- Generates customer and employee awareness of the clinic and its services in the store and pharmacy by disseminating marketing materials and talking to customers and store employees. Ensures marketing materials are visible throughout the store.
- Ability to float within the market and adjust schedule to meet market needs.
- Engages in a collegial fashion with all Take Care Clinic colleagues.
- Attends scheduled orientations and participates in ongoing training as required.
- Effectively communicates team needs to Market Manager to deliver superior service to our patients.
- Embraces our culture, commitments, core focus and company vision.
- Fosters positive relationships with Store/Pharmacy managers and staff.
- Additional duties as assigned.
- High school diploma and at least 2 years of! experience in patient care doing vital signs. Completion of training program as Medical Assistant, Emergency Medical Technician, Certified Nursing Assistant, RN student with completion of 1 semester clinicals.
- Experience in making a positive difference in every patient’s life by providing exceptional patient care, and a desire to help achieve Take Care Health Systems’ business objectives
- Experience delivering exceptional customer service (1 or more years of demonstrated customer service experience preferred).
- Basic email and internet explorer skills (sending, receiving, and organizing communications).
- Current CPR certification, Completed drug screen, TB test, and Hepatitis B vaccination or decline form prior to hire
- Basic level skill in Microsoft PowerPoint
- Basic level skill in Microsoft Word
- Outgoing, warm, customer-service oriented personality a must
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If you were eligible to th! is job, please email us your resume, with salary requirements and a res! ume to Take Care Health.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Tue, 04 Jun 2013 13:42:32 GMT
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