Patient Access Manager
Location: Olathe, Kansas
Description: Tandem Hospital Partners is hiring Patient Access Manager right now, this career will be delegated in Kansas. More complete informations about this career opportunity please read the description below.
Saint Lukeâs Community Hospital
Saint Lukeâs Community Hospital provides a modern approach to personalized, high quality, compassionate care. With neighborhood locations throughout the greater Kansas City area, specializing in 24/7 emergency services and inpatient stays, this leading-edge hospital concept provides greater access to patient care, while drawing on the breadth and expertise of the Saint Lukeâs integrated health network. After listening to and engaging our communities, Saint Lukeâs is pleased to offer its patients an exceptional patient experience, with convenient locations, short wait times, skilled patient care from board-certified physicians and experienced nurses, as well as dedicated lab, imaging and pharmacy services.
Saint Lukeâs has engaged Tandem Hospital Partners (THP) to provide management services to staff and grow Saint Lukeâs Community Hospital.
As an employee of THP you have the opportunity to work in a dynamic, new model of healthcare. You will experience a work environment that includes the best of both worlds, a new innovative healthcare hospital model, while also working in partnership with and representing the most reputable, recognized, and award-winning hospital brands in the United States. From excellent benefit plans to a family and service-oriented company culture, THP offers its employees a rewarding and motivating career with work-life balance, continuing education, and career growth opportunities.
Job Opportunity â"* *Manager, Patient Access
The Patient Access Manager is a senior person in an office environment and accountable for maintaining a professional work environment, staff supervision, and administrative support.
Essential Functions
- Upholds the values and mission of the Company
- Trainer of Patient Access staff
- Create and maintain front office schedule
- Creates office harmony and positive morale
- Crisis handling
- Troubleshooting
- Deliver outstanding customer service
- Recognize and register patients
- Verify current informational status
- Collect co-pays and account balances
- Work account receivable report, make calls as required
- Back up for medical records, filing, posting
- Check all insurance for accuracy, make necessary phone calls
- Answer phone calls by taking message/or referring to clinical staff
- Maintain accurate control of medical charts
- Back up for other positions in the front office
- Pull medical records release request
- Knowledge of services rendered
- Order office supplies
- Knowledge of medical terminology
- Maintain a clean or orderly reception/waiting room and work area
- Post over the counter payments and process bankcards
- Reconcile daily activity report, balance day sheet
- Shred patient information to comply with HIPAA regulations
- Follow HIPAA, and OSHA rules and regulations
- Follow Compliance rules and regulation against fraud and abuse
- Maintain front office quality assurance and serve as a role model for customer service and mentor staff
- Coordinate repair and replacement of office equipment
- Inform Director of operational problems
- Maintain strictest confidentiality
- Ensure patients are treated courteously by office staff
Minimum Qualifications
- High school diploma or equivalent
- An associate's degree, preferred
- 3 years functioning as a Registration/Patient Access/Front office manager in the medical field
- *REQUIREMENT* beginning January 1, 2018, a current BLS certification will be required upon start date
- Exceptional customer service experience
- Prior management experience or three yearsâ experience in medical office
- Leadership qualities
- Demonstrated ability to work independently and as a team player
- Tactfulness
- Demonstrate willingness to adapt to change
- Pleasant phone manner and voice
- Must be a self-starter and dependable
- Able to prioritize workload while remaining flexible
- Confident positive manner and appearance
- Proficient PC experience, MS Suite including word, outlook, data entry, and use of the telephone
Shift(s) Available
Day shift. Must have the flexibility to cover other shifts should the need arise
Job Type: Full-time
Required education:
- High school or equivalent
Required experience:
- medical office: 3 years
- medical office supervisor: 3 years
.
If you were eligible to this career, please deliver us your resume, with salary requirements and a resume to Tandem Hospital Partners.
Interested on this career, just click on the Apply button, you will be redirected to the official website
Apply Patient Access Manager Here
This career starts available on: Sun, 21 Jan 2018 23:31:14 GMT
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